Cisco Webex Calling MT Configurations Summary

In this article we are listing all the required configurations to apply on both Webex Control Hub and UCX Suite to retrieve and process CDRs within Imagicle Call Analytics application.

The following tables show all the configuration steps and relevant links to other articles included in Imagicle Knowledge Base.

Configurations on Webex Control Hub

Feature Description	Configurations to apply	KB Article links
Make sure you have already onboarded your Webex Org.	Preliminary onboarding procedure.	Cisco Webex Calling MT onboarding and global setup
Cloud enablement and dedicated WxC MT reports.	Onboarding procedure (same as above), reports description. Transmit Webex Calling SBC Trunks and/or Locations with PSTN breakout to Imagicle team.	Call Analytics for Webex Calling MT - Cloud Enablement and Specific Reports.
Imagicle Call Analytics and Budget Control gadgets for Webex Desktop clients	Add gadget icons and URLs in Control Hub	Webex Gadgets Setup

Configurations on UCX Suite

Feature Description	Configurations to apply	KB Article links
Named users and relevant extensions	Users' configuration and permission levels.	Users list and extensions
Call Analytics Administration	Services status, CDR reprocessing, data retention, reports visibility, time zones	Product Administration
Call Analytics Alarms	Configure alarms for various phone abuses, together with time periods and email notifications.	Call Analytics Alarms
Budget Control Global Settings (Call Analytics Enterprise only)	Budget assignment method, budget period, email notifications.	Budget Control Global Settings and Users' Permissions
Assign a budget to users/dept/cost center (Call Analytics Enterprise only)	Assign budget to single users or departments or cost centers, using local currency and email recipients.	Budget Assignment and Budget Reports