Microsoft Teams Configurations Summary

In this article we are listing all the required configurations to authorize the access to Microsoft Teams tenant and retrieve CDRs, together with UCX Suite settings to enable the Imagicle Call Analytics native integration.

The following tables show all the configuration steps and relevant links to other articles included in Imagicle Knowledge Base.

Configurations on Microsoft Admin Portal

Feature Description	Configurations to apply	KB Article links
Make sure you have already onboarded your Microsoft Tenant.	Preliminary onboarding procedure.	Microsoft Teams onboarding and global setup
Authorize Imagicle access to MS-Tenant	Authorize CDRs collection from MS-Teams Cloud; transmit the list of DR SBCs' public FQDNs to Imagicle team.	Call Analytics in a MS Direct Routing architecture

Configurations on UCX Suite

Feature Description	Configurations to apply	KB Article links
Named users and relevant extensions	Users' configuration and permission levels.	Users list and extensions
Call Analytics Administration	Services status, CDR reprocessing, data retention, reports visibility, time zones	Product Administration
Call Analytics Alarms	Configure alarms for various phone abuses, together with time periods and email notifications.	Call Analytics Alarms
Budget Control Global Settings (Call Analytics Enterprise only)	Budget assignment method, budget period, email notifications.	Budget Control Global Settings and Users' Permissions
Assign a budget to users/dept/cost center (Call Analytics Enterprise only)	Assign budget to single users or departments or cost centers, using local currency and email recipients.	Budget Assignment and Budget Reports