Synchronize Users against Entra ID (Azure) - Requirements

Starting from December 2022, you can provision Imagicle users from an Entra ID source. To enable such users' synch, you must involve Imagicle Technical Support and provide them some data about your geographic area.

Before illustrating the whole procedure, let us highlight the requirements:

• Imagicle UCX Cloud Suite must be in place, or a Cloud-connected on-prem/hosted UCX Suite, reaching "imagicle.cloud" domain on both TCP ports 443 and 1636.

• The customer's delegate, in charge to apply the configuration, should have administrative access to Entra ID portal.

Moreover, consider the following limitations, coming from Entra ID:

• disabled users are not provisioned;

• users belonging to nested groups are not provisioned: to include them you need to explicitly add the nested groups to the provisioning scope (see here for more details).

• Null/empty user fields are not provisioned by Entra ID (see here). This means that if a synchronized user property is cleared on Azure, the change will not reflect automatically on Imagicle suite.