Applies to
Advanced Queuing for Avaya CM (Aura)
Description
In Avaya CM (Communication Manager) incoming calls from anonymous numbers are unable to reach Advanced Queuing agents.
Cause
Advanced Queuing receives a 403 Forbidden (Invalid Domain) SIP message from Avaya CM when it tries to make consultation call to the agents. See below screenshot:
Solution
Delete the domain in Far-end Domain field, as below screenshot:
