Webex Calling MT Configurations Summary

In this article we are listing all the required configurations to apply on both Webex Control Hub and UCX Suite to properly enable the SIP routing of inbound and outbound fax calls to Imagicle Digital Fax.

The following tables show all the configuration steps and relevant links to other articles included in Imagicle Knowledge Base.

Configurations on Webex Control Hub

Feature Description	Configurations to apply	KB Article links
Make sure you have already onboarded your Webex Org.	Preliminary onboarding procedure.	Cisco Webex Calling MT onboarding and global setup
Native OTT encrypted fax routing to Imagicle Digital Fax, leveraging Webex Customer Managed Device (any PSTN access).	Define a Secure SIP trunk between WxC MT and Imagicle UCX Suite; transmit SIP details and fax numbers to Imagicle team.	Native Cisco Control Hub Integration
Native OTT encrypted fax routing to Imagicle Digital Fax, leveraging Webex RL/RG (on-prem PSTN or Cloud-Connected PSTN only).	Define a Secure SIP trunk between WxC MT and Imagicle UCX Suite; transmit SIP details and fax numbers to Imagicle team.	Alternative Webex Trunking SIP Routing
Enable Imagicle Digital Fax gadget on Webex Desktop clients	Configurations to apply on Webex Control Hub	Webex Gadgets Setup

Configurations on UCX Suite

Feature Description	Configurations to apply	KB Article links
Personal fax numbers and fax groups	How to assign fax DIDs to single users or to a group of users, with granular permissions	Fax Users and Groups
Outbound fax routing	Routing rules, T.38 enablement, prefix for PSTN dial-out	Outbound Faxes IP Routing
Digital Fax Global Settings	Service parameters, company details, fax data retention	Application Settings
Email-to-fax settings	Email server integration for fax sending	Handling outgoing transactions through email-to-fax
MS365 configurations for alternative fax sending method	Send faxes by specifying fax number in “To:” field	MS-Office365 configuration for alternative email-to-fax method
Fax-to-email settings	Email server integration for fax reception and notifications	Handling incoming transactions with Fax-to-Email
Cover pages handling	Add cover pages for public, department and personal usage	Please contact Imagicle to upload customized cover pages in your Cloud instance.
Print-to-fax settings	How to leverage Digital Fax virtual printer to send faxes from any application	Print-To-Fax Virtual Printer