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Microsoft Teams Configurations Summary

In this article we are listing all the required configurations to apply on Direct Routing/OP-Connect SBC and UCX Suite to properly enable the SIP routing of inbound and outbound fax calls to Imagicle Digital Fax.

The following tables show all the configuration steps and relevant links to other articles included in Imagicle Knowledge Base.

Configurations on DR SBC and Microsoft Admin Portal

Feature Description

Configurations to apply

KB Article links

Make sure you have already onboarded your Microsoft Tenant.

Preliminary onboarding procedure.

Microsoft Teams onboarding and global setup

Call routing to Imagicle fax server, with T.38 enabled (if supported)

Define a Secure SIP trunk between DR SBC and Imagicle UCX Suite; share SBC data, digital certificates and fax numbers with Imagicle team.

Direct Routing SBC-to-SBC OTT SIP Routing

Configuration may vary depending on SBC brand in use. Please contact Imagicle for further details.

Imagicle custom App for MS-Teams clients

Add the Imagicle Digital Fax App to MS-Teams

Microsoft Teams Gadgets Setup

Configurations on UCX Suite

Feature Description

Configurations to apply

KB Article links

Personal fax numbers and fax groups

How to assign fax DIDs to single users or to a group of users, with granular permissions

Fax Users and Groups

Outbound fax routing

Routing rules, T.38 enablement, prefix for PSTN dial-out

Outbound Faxes IP Routing

Digital Fax Global Settings

Service parameters, company details, fax data retention

Application Settings

Email-to-fax settings

Email server integration for fax sending

Handling outgoing transactions through email-to-fax

MS365 configurations for alternative fax sending method

Send faxes by specifying fax number in “To:” field

MS-Office365 configuration for alternative email-to-fax method

Fax-to-email settings

Email server integration for fax reception and notifications

Handling incoming transactions with Fax-to-Email

Cover pages handling

Add cover pages for public, department and personal usage

Please contact Imagicle to upload customized cover pages in your Cloud instance.

Print-to-fax settings

How to leverage Digital Fax virtual printer to send faxes from any application

Print-To-Fax Virtual Printer

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