Page Alert Text Recipients
Imagicle EN Page Alert allows to create a list of phone users receiving text alerts. This feature is accessible from IPS Pager → Text recipients left pane menu option:
On top of the destination list, you can find two important flags:
Enable phone numbers destination creation from Web → When you access Imagicle EN web portal to trigger a text alert, you can decide to manually add the list of phone recipients on the fly, regardless previously defined destination lists.
Enable phone numbers destination creation from IP Phone → When you access Imagicle EN Phone Service to trigger a text alert, you can decide to manually add the list of phone recipients on the fly, regardless previously defined destination lists.
By clicking Add or by Editing an existing list, the following window appears, where you can fill the destination list based on the following parameters:
Name → This is the name of your choice associated to the recipients' list.
Type → Several options available:
Device Pools → You can add one or more Device Pools, as defined in CUCM. All phone lines within each DP are added to the recipients list.
Calling Search Space → You can add one or more Calling Search Spaces, as defined in CUCM. All phone lines within each CSS are added to the recipients list.
Locations → You can add one or more Locations, as defined in CUCM. All phone users within each location are added to the recipients list.
IP Address ranges → You can add a range of IP addresses of phone devices registered to CUCM. All phone devices within the range are added to the recipients list.
Users → You can manually add phone users, by cherry picking them from CUCM End Users list.
Departments → You can add one or more Departments, as defined in CUCM. All phone users within each dept. are added to the recipients list.
IP Phones → You can manually add phone users, by cherry picking them from CUCM phone devices list.
Directory numbers → You can manually add phone users, by entering multiple DNs separated by comma.
ALL IP Phones → This option simply adds all phone devices registered to CUCM
Depending on above Type selection, a different window pops up below your choice, allowing to add required list of phones/DNs or grouping criteria (CSS, DP, ranges, etc.). See below sample for “users”:
A Reload cache button is always available, allowing to refresh in real-time the users/devices list through an AXL query to CUCM.
Trigger a text alert from IP Phones
By hitting Services button on IP Phone, you can access to the list of phone services subscribed to your phone device. Please select Imagicle Page Alert service, as previously defined in CUCM:
Depending on your configuration, you might have two options for audio or text alert. Please select “Send text messages”:
Depending on “numbers destination creation from IP Phone” flag, you can find as first option >Enter destination, followed by destination lists previously defined for each alert.
If you select first option, you are invited to manually enter up to 5 DNs where to send the alert.
Once done, the predefined text message is displayed and you can hit Send! to broadcast the message to selected phone users:
If you change your mind, you can hit Quit to exit Page Alert phone service.
Trigger a text alert from Web Portal
Please open a web browser and enter the WebSend URL, as configured in the Entity.
Depending on “numbers destination creation from Web” flag and audio broadcast enablement, you can find different tabs included in the WebSend form.
For what concerns Text Alert, Enter destination tab allows to manually specify up to 5 phone DNs and pick a predefined message or write your own new message on the fly. See below sample:
If otherwise you select Text lists, you are invited to choose one of the previously defined destination list and pick a predefined message or write your own new message on the fly, like below sample:
Send now! button triggers the text alert to phone users.