Batch Import/Export Manager-Assistant data
Batch menu option, available within left panel menu, allows the administrator to perform the following actions:
Export all Managers & Assistants config → Create an export text file including the definition of all Managers and Assistants. This text file is also generated each day after 11pm in the following folder:
c:\inetpub\wwwroot\IPSMA\data
Import the Managers & Assistants config → To restore a previous data export, starting from above text file.
Trace data import → If some data imports have been previously performed, you can find relevant logs in pull-down menu. Just pick one data import log and click View to display it in below grey area.
Update subscription/filter mode → Every time you modify some Managers' or Assistants' setting, please run this Batch update to review and amend CTI ports, translation patterns, BLF on Assistants' phones, active filters to take into account filter mode changes.
Trace update filtering → If some batch updates have been previously performed, you can find relevant logs in pull-down menu. Just pick one update log and click View to display it in below grey area.
