Manager-Assistant Filter Mode

Imagicle Manager-Assistant application can be configured from the same Imagicle/Telisca Framework web portal, used to apply basic configurations.

From left pane web panel, please select IPS Manager Assistant → Filter mode. The following page appears:

This page includes the following parameters:

• Enable IPSMA and use BLF button → Enable M/A application (must be set to allow call filtering)

• Filter process → Two available options:

  • CTI Filtering → Obsolete method to intercept managers' calls (not recommended)

  • Filter by External Call Control Profile (ECC) → This is the recommended method to filter managers' calls

• ECC Profile list → Pull-down menu showing all ECC profiles defined in CUCM. You should pick the M/A-related ECC Profile.

• Prefix to add to external DN, not filtered → This is an optional prefix which can be added to the external calling number, before comparing it to the list of numbers not to be filtered (white list).

• Filter override by prefix mode → This feature allows authorized parties to directly call a filtered Manager by adding a prefix to Manager's number. It requires a Translation Pattern on CUCM.

  • Disabled → Override is disable

  • Enable only between Managers → add prefix to call Managers

  • Enable for managers and assistants → add prefix to call Managers and Assistants

  • Enable for all internal directory numbers → add prefix to inbound internal calls

• Filter override prefix → This is the prefix added for filter override feature (if enabled)

• CUCM Voice mail directory number → If set, unanswered diverted call to assistants can be overflown to a Voice Mail number.