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Manager-Assistant Filter Mode

Imagicle Manager-Assistant application can be configured from the same Imagicle/Telisca Framework web portal, used to apply basic configurations.

From left pane web panel, please select IPS Manager AssistantFilter mode. The following page appears:

image-20250516-125401.png

This page includes the following parameters:

  • Enable IPSMA and use BLF button → Enable M/A application (must be set to allow call filtering)

  • Filter process → Two available options:

    • CTI Filtering → Obsolete method to intercept managers' calls (not recommended)

    • Filter by External Call Control Profile (ECC) → This is the recommended method to filter managers' calls

  • ECC Profile list → Pull-down menu showing all ECC profiles defined in CUCM. You should pick the M/A-related ECC Profile.

  • Prefix to add to external DN, not filtered → This is an optional prefix which can be added to the external calling number, before comparing it to the list of numbers not to be filtered (white list).

  • Filter override by prefix mode → This feature allows authorized parties to directly call a filtered Manager by adding a prefix to Manager's number. It requires a Translation Pattern on CUCM.

    • Disabled → Override is disable

    • Enable only between Managers → add prefix to call Managers

    • Enable for managers and assistants → add prefix to call Managers and Assistants

    • Enable for all internal directory numbers → add prefix to inbound internal calls

  • Filter override prefix → This is the prefix added for filter override feature (if enabled)

  • CUCM Voice mail directory number → If set, unanswered diverted call to assistants can be overflown to a Voice Mail number.

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