UCX Suite for WxC MT

Architecture

Imagicle UCX Agent/Attendant Console is a client/server application.

The embedded Imagicle UCX Console Server manages the native call control of Webex Desktop clients and MPP phones through proprietary Cisco XSI APIs. An Imagicle Public SBC is inserted between Imagicle Cloud instances and Webex Calling MT Cloud, to provide an appropriate environment separation.
The clients only connect and interact with UCX Suite server through a proprietary, encrypted TLS 1.2 session, thus guaranteeing simplicity and providing top security.
This architecture grants complete independence from the PSTN access adopted by the customer. Can be either through a local gateway, operator-connect or leveraging Webex Calling MT own Cloud Calling Plan.