Welcome to the Contact Manager Enterprise KB
Features overview
Imagicle Contact Manager Enterprise is a Directory solution for Cisco Unified Communications Manager (CUCM) which provides features to:
Extends the boundaries of directory search: merge multiple directories from different sources and formats
Segments a principal directory into multiple directories by subsidiary, site, agency, …
Improves performance and advanced search (replicated directories)
Improves user search experience (T9 mode, touchscreen)
Searches and dial from Web interface (Web Directory)
Provides UDS directory server for Jabber for Windows, Jabber Mobile, DX terminals
Cisco Webex App (Web Directory)
Searches from Cisco Collaboration Endpoint (Video add-on)
Updates directories (Web Directory)
Offers REST API to search contact by calling number
Displays calling party detail on IP Phone and Jabber (Reverse Lookup)
Synchronizes personal address books (Outlook, IBM, CUCM, …) (Personal Directory)
Consolidates and update enterprise directory (Directory Export)
Publishes directory on embedded LDAP or Active Directory (Directory Export)
Publishes an H350 directory for Video Conference terminals (H350 optional add-on)
Generates CUCM user configurations (Provisioning optional add-on)
Updates speed dial numbers (Corporate Speed Dials optional add-on)
Contact Manager Enterprise expands the telephony’s directory to merge different directories sources and enhances user interface. Users will find in Contact Manager Enterprise all the contacts in the company and also find partners, distributors, customers, and other lists of useful phone numbers.
Contact Manager Enterprise either works as a Virtual Directory or by replication from these different sources:
MS Active Directory
MS Entra ID
MS Exchange shared directory
Generic LDAP server
Cisco UCM
Google Directory
Google Shared Contacts
ODBC-based databases (like SQL)
Excel/CSV files
XML files
http GET
Also, Contact Manager Enterprise can replicate users’ personal address books from Outlook/Exchange and Notes/Domino.
Each defined target directory can contain several source directories and remove duplicated contacts or not. Include or exclude filters can be defined. More than 30 fields per contacts can be retrieved and several phone numbers can be displayed per contact. Phone numbers are reformatted according to administrator defined rules, required prefixes are added.
Different IP Phone user interfaces can be defined from the usual SMS style with up to five search fields, T9 multi fields, T9 iterative search or touch screen keyboard. Different result formats are available, including a detailed contact form.
