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Blue's Attendant console Fast Search Hotkey

Article ID: 717
Last updated: 21 Nov, 2019
to version Application Suite 201x (any version)

Applies to

Imagicle ApplicationSuite rel. 2020.winter.1 and newer

Description

Already existing Fast Search hotkey (<CTRL>+2 by default) now allows to search for contacts across Colleagues, Contacts and Favorites tabs, by entering text or numbers in search field. Search involves all contact field and it is google-like, meaning that text is "contained" within each field.

Search results appear as you type data into search field, and they are divided into two categories: "Favorites and colleagues" and "Speedy contacts". For each category, the following contact field are displayed:

  • Favorites and colleagues
    • Contact name, shown as <Name> <Surname>
    • Source tab: ‘Colleagues’ or favorite tab name
    • Department (if coming from Collegaues) or company name (if coming from a favorite)
    • Phone status (only for internal extensions)
    • Phone type (fixed line, internal, mobile)
    • Phone number (if a mobile number, you can also send a SMS)
  • Speedy contacts
    • Contact name, shown as <Name> <Surname>
    • Source Speedy directory
    • Company name
    • Phone type (fixed line, internal, mobile)
    • Phone number (if a mobile number, you can also send a SMS)

Both categories are sorted by ‘Surname’ ‘Name’. If a duplicated entry is found within Colleagues and Favorites, then Colleague's entry will be displayed only.

To close Fast Search window, hit <ESC> button.

See a screenshot sample below:

Article ID: 717
Last updated: 21 Nov, 2019
Revision: 1
Views: 30
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