Knowlege base

How to copy or move contacts available in the "Favorites" tab of the Attendant Console from an user to another one

Article ID: 565
Last updated: 13 Feb, 2018

Applies to:

Any version of Attendant Console/Application Suite 

Description:

How to copy or move contacts available in the "Favorites" tab of the Attendant Console from an user to another one 

How-to:

1. Close both ("user_a" and "user_b") Attendant Console clients

2. Copy the contacts:

Open the "user_a" folder 
<StonevoiceAS>\Settings\Users\[u]\[user_a]
Copy (or move) the file Attendant.UserSpeedDials.config.xml in the "user_b" folder
<StonevoiceAS>\Settings\Users\[u]\[user_b]

3. Copy the tab style:

Open the "user_a" folder 
<StonevoiceAS>\Settings\Users\[u]\[user_a]
Edit the file Attendant.UserSettings.config.xml and copy all the line "FavouritesTabManager"
(ex. <preference key="FavouritesTabManager" value="DEFAULT||0|-1|GRIDSELECTOR_LIST|1|1§" />)

Open the "user_b" folder 
<StonevoiceAS>\Settings\Users\[u]\[user_b]
Edit the file Attendant.UserSettings.config.xml and replace all the line "FavouritesTabManager" copied previously; save this and close the files.

4. Run the Attendant Console clients and test

Article ID: 565
Last updated: 13 Feb, 2018
Revision: 3
Views: 96
Print Export to PDF Subscribe Share
This article was:  
Prev   Next
How to increase the limit of joining parties to conference using...     How to let a system admin deploy the Attendant Console in silent...