Node in standby, the scheduler service is disabled on this machine

Applies to

UCX Suite 2015.6.5 and later

Description

Node in standby, the scheduler service is disabled on this machine.
Please connect to the primary machine 'WINxx' to add/edit scheduled reports or alarms.
Condition: The server is not a secondary node of a cluster system.

Cause

The cause of this issue is the "hostname" changes

Solution

1. Access Imagicle node via RDP

2. Edit SvSasPlatforms.ini  in <StonevoiceAS>\System

3. Replace the hostname with the new one (example here):  
   InstallationAddress=W2K8R2-EN-VG 

4. Save and Close

5. Edit BillingCluster.ini  in  <StonevoiceAS>\Apps\BillyBlues\Engine

6. Replace the hostname with the new one (example here):
   MasterHostName=W2K8R2-EN-VG 

7. Save and close