Imagicle UCX Suite
Imagicle UCX Suite
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Imagicle UCX Suite 2019.Spring.1.H1 known problems

Description

Imagicle UCX Suite 2019.Spring.1.H1 is affected by the following problems:

  1. PAEXec missing during first install or upgrade from UCX Suite version < Winter.2017.1

  2. Error during new cluster creation via HighAvailability menu in UCX Suite Admin Web Page

1. PAEXec is missing issue

Running the installer of 2019.Spring.1.H1 could display the following error message: "Program "paexec.exe" failed to execute: The system cannot find the file specified." 

image-20250114-081044.png

Cause

PAExec executable is missing in IAS installation folder (e.g. C:\Program Files (x86)\StonevoiceAS\Lib\Paexec).

Solution

  1. Create a new folder Paexec in <StonevoiceAS>\Lib 

  2. Download paexec_file.zip

  3. Exctract it in <StonevoiceAS>\Lib\Paexec

  4. Click on Retry in order to continue the installation

2. Cluster creation failed issue

When an Administrator tries to create a new cluster via HighAvailability UCX Suite Web Page using Spring.2019.1.H1, the following error message could be displayed: "An error occurred during local node initialization".

image-20250114-081118.png

Cause

erl_inetrc.config file is missing in RabbitMQ folder (e.g. C:\Program Files (x86)\StonevoiceAS\Lib\RabbitMQ).

Solution

  1. Navigate to <StonevoiceAS>\Lib\RabbitMQ

  2. Duplicate erl_inetrc.config.template file and rename it in erl_inetrc.config

  3. Retry cluster creation operation via Admin Web Page

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