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Notifications (mail / snmp trap) related to Monitoring events may no longer be sent

Applies to

Windows Server 2019

Description

Notifications (mail / snmp trap) related to MAM events may no longer be sent to administrators and the MAM events could be not saved on Windows event viewer.

Troubleshooting:

  1. Check "Event Log" service crash in Windows Event Viewer
    (The Event Log service terminated unexpectedly.)

  2. Check in Stonevoice\Var\Log\w3wp log this stack tace:

CODE
Exception Type {System.ComponentModel.Win32Exception}
Message {The RPC server is unavailable}
StackTrace 

Cause

Windows Event Log behavior has been changed in the new Windows version 2019

Solution

Windows Updates will solve the issue.
Issue related to KB4519338 and KB4523205

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