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Call Analytics
 
folder FAQ and Solutions
document How to delete SQL Server whole or partial historical call archive and re-import it from existing "Storico" file
document Forcing the deletion of oldest data leveraging the retention mechanism
document Billing Interactive Reports message error - System.Web.HttpUnhandledException was thrown - Exception has been thrown by the target of an invocation.
document How to apply different billing tariffs, for different users' departments
document Backup database of Billy Blue's 4, delete old calls from the online database and attach the backup db to consult the historical data
document How to modify the Scheduled Reports attachment size limit
document Billy Blue's scheduler service does not start after changing hostname/netbios name
document Timeout during report creation and/or exporting in PDF/XLS format
document How to show Billy Blues users as First Name and Last Name
document Show calls currency using 3 English letters
document How to increase the warning value reported in the monitoring tool for MaxMemory consumed by the billing system
document How to change date format from DD/MM/YYYY to MM/DD/YYYY in Billy Blue's products
document In reports you get the message: Your request has generated >10000 rows and has reached the configured limit.Only the first 10000 rows will be extracted.
document No calls or no recent calls displayed on Billy Blue's statistics - Basic troubleshooting
document Node in standby, the scheduler service is disabled on this machine
document How to reimport discard call at global level, for all PBXs and Gateways
document How to setup a SFTP service on the Imagicle Application Suite to replace the default unsecure Microsoft FTP server included in the Windows platform
document BillyBlues Alarms are not reliable or not correctly executed
document How to configure secondary server as master to import calls in Call Analytics