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Error while configuring Internet Information Services: Phase: Removing old IIS application pool

Article ID: 781
Last updated: 05 Aug, 2020

Description

During the updgrade of the Application Suite this error occurs:


Error while configuring Internet Information Services:
Phase: Removing old IIS application pool

Cause

The issue is related to a wrong configuration of IIS.

Solution

  • Open IIS (Internet Information Services (IIS) Manager
  • Click on "Application Pools"
  • Check if there is "StoneAppPoolBib" or "StoneAppPool" in the list
  • Select "StoneAppPoolBib" or "StoneAppPool" and click on "View Applications"
  • Double click on the Application in the list and change the Application Pool to "DefaultAppPool"
  • Click on "Ok" then click on "Retry" in the Imagicle Application Suite error popup message
Article ID: 781
Last updated: 05 Aug, 2020
Revision: 2
Views: 12
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