Error "The platform specified using the command line (/PLATFORM=) is missing or invalid" installing 2019.Winter.1

Article ID: 651

Last updated: 29 Jan, 2019

Applies to

ApplicationSuite 2019.Winter.1.

Running the setup fails with error message "The platform specified using the command line (/PLATFORM=) is missing or invalid"

The file name of the setup program used to install or upgrade ApplicationSuite is either:

And those packages don't specify correctly which platform to install or upgrade.

Either download the installation package again or run the installation program by the following command lines.

To install or upgrade an ApplicationSuite for Cisco:

C:\>Imagicle-StoneSuiteCCM-2019.1.1.exe /PLATFORM=CCM

To install or upgrade an ApplicationSuite for Cross Platform:

C:\>Imagicle-CrossPlatformSuite-2019.1.1.exe /PLATFORM=XPL

To install or upgrade an ApplicationSuite for Skype For Business:

C:\>Imagicle-LyncSuite-2019.1.1.exe /PLATFORM=SFB

Article ID: 651

Last updated: 29 Jan, 2019

Revision: 5

Print Export to PDF Subscribe Share

This article was:

Prev		Next
Create a SQL user for IAS database		The setup fails because it is unable to install windows server...