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How to select which server have the ability to sync the users in a Imagicle cluster - HA

Article ID: 569
Last updated: 19 Feb, 2018
Applies from Application Suite 2016.6.1

Applies to:

Summer 2016 and later

Description:

In a Imagicle cluster, by default, only the main server is able to sync the users from the CUCM.
Follow this procedure if for any reason the main server is out of order and you want to configure the secondary server to continue syncing users from the CUCM

How-to:

Please proceed as follow applying these modifications on BOTH servers (unless impossible on primary):

1. Stop the service "Imagicle Synchronizer" from the windows service console
2. Open the file <StonevoiceAS>\Apps\Fw\Settings\FW.Sync.Service.config.xml
3. Modify the key "scheduler.execution.nodeid" setting the IP Address of the IAS node you want to use, ex.:

Old value:
<preference key="scheduler.execution.nodeid" value="MAIN_IAS_IP_ADDRESS" />

New value:
<preference key="scheduler.execution.nodeid" value="SECONDARY_IAS_IP_ADDRESS" />

4. Save and close the file
5. Start the service "Imagicle Synchronizer" from the windows service console

Article ID: 569
Last updated: 19 Feb, 2018
Revision: 3
Views: 100
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