To enable the Imagicle services and applications, some specific app integrations are defined in Webex. It is important such integrations are Authorized by a Webex org administrator, otherwise the service cannot work.
You can find the app integrations in Control Hub selecting the menu item Apps > Integrations.
Depending on the app integration, they can be found by name and/or by id.
Following, the list of the available Imagicle app integrations:
| App/Purpose |
Name |
Searchable by name |
Id |
| SSO and main tenant info retrieval |
ImagicleWebexIntegration |
No |
C287f727f93d20644fd10a5bd2d3c8b6796497bd21bd28d92e588f470ceb546c4 |
| Users' Synchronization |
Imagicle Users Synchronization Connector |
No |
C89a4ba3aa80c33dd80bfc17a1572c5026049234c0aa90b7793b47dac37d7fa6c |
| Rich Presence status retrieval |
Attendant Console Presence Connector |
No |
C1468e046a54f78620ca6d1b16eda8096165d0f960078c8e38c5ac09fb7f7f120 |
| Call Control of Attendant/Agent Console |
Imagicle Attendant Console
|
No |
C143958d8c8645673914400fbf4b06fa022da2a7caeac67b5eb48d062709cf24e |
| Call Analytics CDRs retrieval |
Imagicle Call Analytics |
Yes |
C2b09ee9cb8a3ae94ae0e6417d7dcf7e33351ae00bbb22fb9937a79796a8371b5 |
| Call Recording |
Imagicle Call Recording |
Yes |
C6d12774f23b29d10ff452a53419a710d58f129c320e9ef87a35977e563e0277f |
